Shipping Policy
Production Time
Each action figure is custom-made to order. Our standard production time is:
- Design Approval: 1-2 business days
- Production Time: 2-3 weeks
- Quality Check: 1-2 business days
Shipping Methods & Times
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 5-7 business days | 2-3 business days |
| Europe | 7-10 business days | 3-5 business days |
| Asia | 7-10 business days | 3-5 business days |
| Rest of World | 10-15 business days | 5-7 business days |
Shipping Costs
Shipping costs are calculated based on:
- Destination country
- Figure size (20cm, 30cm, or 50cm)
- Shipping method (Standard or Express)
Exact shipping costs will be calculated at checkout.
Tracking & Insurance
- All orders include tracking information
- Full insurance coverage for lost or damaged packages
- Tracking number provided via email once order ships
Customs & Import Duties
International orders may be subject to import duties and taxes. These charges are the responsibility of the customer and are not included in our shipping fees.
Contact Us
For shipping-related questions, please contact us at [email protected]